Forex Silicon provides a broad selection of financial instruments across a wide range of different asset classes, Including:
In the U.S, its product line caters solely to spot forex trading, unleveraged Cryptocurrencies & Indices through its affiliate
The broker's website lists multiple ways that clients can contact Forex Silicon, FAQs and website client support were satisfactory, but repeated attempts to contact via "live chat" proved to be unsuccessful. Social media support is not available, although they do have social media accounts where they post market analysis and company information.
Phone support is the quickest way to have questions answered by a real person. There is a small menu to choose from at the start of the call. Wait times will vary based on call volume, but during a normal day you can expect to wait several minutes before being connected with a representative. Email support is available for more in-depth questions but expect to wait one to three business days for a response.
Client experience is divided into three categories-beginner, intermediate and advanced, while themes range from the industry norm of providing market basics, such as fundamental and technical analysis, risk management and trading strategies to platform tutorials. A comprehensive glossary is also available
Basic real-time information about client activity such as balances, transaction activity and profit/loss breakdown can be found on the platform. Forexsilicon.com does not provide a trading journal nor do they provide tax accounting tools on the platform. Unlike some competitors, Forex Silicon does not have a built-in tool for analysing trading activity in any of its platforms
Forex Silicon's market analysis and insights are on par with indistry standards and serve to connect traders to the markets and supplement its educational resources.
Forex Silicon's platform offers Trading Central, a third-perty vendor that provide technical analysis reports along with an economic calendar, Reuters news feed and proprietary news and analysis market-wrap articles. Additionally, a margin calculator and an array of trading and charting tools can be found on all of its trading platforms. The broker's "premium" and "pro" accounts have the option of receiving research tailored to the client's needs